Frequently Asked
Questions

We offer three main service groups: Digital Services (website design, development, integrations, business analysis, website audits, hosting and managed websites); Consulting (ERP, software design and development, Wix, WooCommerce, Shopify, system analysis); and Brand & Identity (business profile creation, branding guides, visual identity design, brand strategy). See all services →

We don't publish fixed rates because every business is different. Pricing reflects your business size, scope of work, and the value delivered. A startup and an enterprise have very different requirements — and we price accordingly. We're always transparent upfront. Request a quote and we'll give you a clear, honest proposal.

We're available Monday to Sunday, 5pm–9pm SAST. We aim to respond to all enquiries within 1 business day. For urgent matters, WhatsApp is the fastest way to reach us at +27 60 508 1250.

Yes. While we're based in South Africa, we work with clients remotely. We're comfortable with remote project management and communication across time zones.

You contact us with your requirements — via the website form, email, or WhatsApp. We have an initial conversation to understand your goals and constraints. We then prepare a clear proposal outlining scope, timeline, and pricing. Once agreed, we kick off. No lengthy onboarding, no unnecessary process.

Yes. Most projects require a deposit before work commences, with the balance due at agreed milestones or on delivery. Full payment terms are always outlined in the project proposal before you commit to anything.

We work across a wide range: custom HTML/CSS/JavaScript, WordPress and WooCommerce, Shopify, Wix (including Velo development), major ERP platforms, and custom software development. We'll recommend the right technology for your specific situation rather than forcing you onto a platform we prefer.

Yes — we offer hosting and managed website services that cover ongoing updates, backups, monitoring, and support. You can hand it over to us after launch so you never have to think about it.

Brand & Identity covers how your business presents itself visually and verbally — your logo, colours, fonts, tone of voice, and overall positioning. If you're launching a new business, rebranding, or finding that your current look isn't working, this is where to start. We offer business profile creation, branding guides, visual identity design, and brand strategy.

We have several partnership paths — developer partners, implementation partners, referral partners, and co-build arrangements for people with ideas. Head to the Collaborate page to learn more and apply.

No. We deliberately don't offer rigid packages because they rarely fit any business well. Everything is scoped individually based on what you actually need. That said, we're not opaque about it — we'll always give you a clear breakdown of what's included and what it costs.

You can reach us via the contact form, by email at [email protected], or on WhatsApp at +27 60 508 1250. We read every message personally.